Lee Health Mychart Support (2024)

Lee Health Mychart Support (1)

Lee Health Mychart Support is online health management tool. It allows you to access your health records, request prescription refills, schedule appointments, and more. Check our official links below:

WebSupport Desk hours: 8:00 AM to 4:30 PM EST – Mon-Friday. Response times may vary due to the volume of messages received. Trouble logging in? Experiencing login problems …

https://www.leehealth.org/patient-resources/for-patients/mychart-support-resources/lee-health-s-mychart-support

Lee Health’s MyChart® Support

WebLee Health offers patients a secure, online way to access their medical records. Anywhere, anytime you can count on Lee Health‘s MyChart. Our personalized, convenient, online …

https://www.leehealth.org/patient-resources/for-patients/mychart-support-resources

MyChart Support Resources | For Patients – Lee Health

FAQ

What is Lee health’s MyChart?

Lee Health offers patients a secure, online way to access their medical records. Anywhere, anytime you can count on Lee Health’s MyChart. Our personalized, convenient, online services make it easy for you to: You can sign up for MyChart by going to our Sign Up Now page.

What is MyChart and how does it work?

MyChart is a secure and easy tool for managing your health. With a mobile device or a desktop computer, you can use MyChart anytime to find a doctor, see your medical records, schedule and participate in a video visit with a healthcare provider and do much more.

Who are Lee health’s patient advocates?

Lee Health’s MyChart® Support | Lee Health Lee Health’s Patient Advocates serve patients, families and guests by serving as a resource for both patients and health care providers. Call 239-481-4111. Lee Health’s Patient Advocates serve patients, families and guests by serving as a resource for both patients and health care providers.

Can I use MyChart® for urgent/emergent medical matters?

MyChart® should never be used for urgent/emergent medical matters. Messages sent through MyChart® are monitored during business hours only. If you need immediate attention, please go to an Emergency Department or call 911.

What records do LMHS keep?

As we provide healthcare, we must keep records of patient’s medical history, current conditions, treatment plan and all treatments given, including the results of all tests, procedures and therapies. Messages you send via LMHS MyChart may be made part of the permanent medical record at the discretion of LMHS, the doctor, or support staff. Once it is made part of the record, it will be accessible to current and future staff members of LMHS who are appropriately involved with a patient’s care. All electronic medical record content generated by LMHS is subject to state and federal laws governing the security and confidentiality of medical records.

What is an authorized user in LMHS?

An Authorized User refers to individuals who have a legal right to Protected Health Information or who you have authorized access to your LMHS MyChart account. LMHS allows Authorized Users to access the LMHS MyChart account of an individual other than him or herself. LMHS reserves the right to revoke an Authorized Users access at any time for any reason. You may obtain Authorized User access to the LMHS MyChart records of your minor child under the age of 12 by completing the appropriate Request for Parental Access based on the age of the minor. Parental Authorized User access to a minor’s LMHS MyChart will be granted to persons with parental rights, legal guardianship, or durable power of attorney for health care over the minor, if the requestor of access demonstrates the legal right to this information and it is supported by appropriate documentation. When the minor reaches the age of 18, or obtains a court order giving him / her the rights of an adult, all parental Authorized User access will be discontinued or denied. At that point, the patient is an adult and may request access to his / her own LMHS MyChart account. When an adult patient has the ability to make and understand his / her own medical decisions, he / she may grant an Authorized User access to his / her LMHS MyChart account. The adult or minor patient may revoke proxy access to MyChart by using the Proxy Account Management feature within MyChart. When an adult patient does not have the ability to make and understand his / her medical decisions, another adult may obtain access by signing and submitting the Authorization for Access to Patient LMHS MyChart Account and demonstrating appropriate legal authority such as guardianship, durable power of attorney for healthcare, or status as healthcare surrogate. If this legal relationship changes, the Authorized User must immediately notify LMHS and access to LMHS MyChart may be revoked.

What is LMHS MyChart?

INFORMATION IS NOT MEDICAL ADVICE. The information available through the LMHS MyChart website is provided to assist you in getting certain information.

How old do you have to be to use LMHS MyChart?

You must be 18 years or older to participate in LMHS MyChart. Minors age 9-17 may have access with parental permission. Your LMHS MyChart Provider will be able to activate your LMHS MyChart account and give you detailed instructions regarding its use during your visit. You may also request a LMHS MyChart account by contacting your MyChart physician’s office. Not all LMHS physicians will elect to communicate using LMHS MyChart. LMHS MyChart may also be available to the parents of minors, health care surrogates, proxies, guardians, caregivers, and / or certain other authorized persons who may assist or act on behalf of LMHS patients (See “AUTHORIZED USER ACCESS”). If you are not a patient or within this group of authorized persons, you are not permitted to use LMHS MyChart.

What is Lee Memorial Health System?

Lee Memorial Health System (“LMHS”), referred to together with its affiliated hospitals and physicians who utilize LMHS’s electronic medical records system, provides you, a patient or authorized user , with access to LMHS MyChart.

Lee Health Mychart Support (2024)

FAQs

How do I give someone access to my MyChart account? ›

  1. Click Invite Someone under Who Can See My Record?
  2. Enter the first and last name of the invitation's recipient (the proxy to-be).
  3. Enter/confirm the recipient's email address (the email address of his or her MyChart account).
  4. Select the desired Adult Accessing Adult access level. ...
  5. Click Send Invite.

How do I add my child to MyChart Lee Health? ›

Gain access to your child (under 12 years old)

Please log into MyChart and fill out the Request Minor Access form within the "Family Member Access" section (Look under the "Settings & Help" Menu).

What is Lee Health PRC? ›

Lee Health and Lee Physician Group regularly send surveys to our patients to measure if we are delivering exceptional care. To help us with this process, we partner with PRC, an independent patient satisfaction company.

Who has access to a patient's medical chart? ›

Access. Only you or your personal representative has the right to access your records. A health care provider or health plan may send copies of your records to another provider or health plan only as needed for treatment or payment or with your permission.

How do I link my child to MyChart? ›

A proxy can request a minor account for their child in MyChart by navigating to Menu > Minor Account (14-17) > Parental/Guardian Consent and completing the Parental/Guardian Consent Access to MyChart form. Children in foster care and their caregivers are not eligible for MyChart accounts.

How to get proxy access on MyChart? ›

For Proxy access to an adult account

Select Friends and family access Click on Invite someone. Fill out all fields to send someone an invitation to receive proxy access to your account. Read and agree to the terms and conditions and click on the checkbox and click on send the invites.

How do I upload information to MyChart? ›

Reply to the MyChart message and attach your records by clicking the paper clip image at the bottom of the message. Choose the files you would like to upload. 3. Click Send once the files have been uploaded.

Is Lee Health government owned? ›

Lee Memorial Health System (Lee Health) is a public health care system created by special act of the Florida Legislature, Ch. 2000-439, Laws of Florida, Special Acts, 2000. Formerly known as Hospital Board of Directors of Lee County, Lee Memorial Health System is a special purpose unit of local government.

How many people work for Lee Health? ›

Ensuring that Lee Health, which has nearly 14,000 employees, continues to attract, retain, and develop quality employees.

What does PRC mean in hospital? ›

Patient Review and Coordination (PRC)

Why can't I log into MyChart? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

How do I add someone to my MyChart? ›

Once logged into their own MyChart account, they can access the navigational menu and select the "Share My Record" option under the "Sharing" submenu. From this page they should select the Friend's and family access tile and then select the the + Invite Someone tile to send a proxy invite.

Can I combine two MyChart accounts? ›

Can I link them together? MyChart accounts can be linked so you can see all your information in one view.

How do I give proxy access to MyChart? ›

For Proxy access to an adult account

The Patient granting access must login to their MyChart account on your computer at mychart.mhs.net or on the mobile app. Select Friends and family access Click on Invite someone. Fill out all fields to send someone an invitation to receive proxy access to your account.

How do I switch users on the MyChart app? ›

You can switch between viewing your MyChart account and someone else's account by selecting the button that has the name of the account you're viewing and the word Switch in the top right corner of the screen.

How do I add my daughter to MyChart? ›

A proxy can request a minor account for their child in MyChart by navigating to Menu > Minor Account (14-17) > Parental/Guardian Consent and completing the Parental/Guardian Consent Access to MyChart form. Children in foster care and their caregivers are not eligible for MyChart accounts.

How do I add an attachment to MyChart? ›

Enter your message in the message box • Attach an Image if you would like to by clicking the paperclip at the bottom of the message box • You can attach up to 9 files. The allowed file types are BMP, GIF, JPEG, JPG, PDF, PNG, TIF, TIFF. The maximum file size is 5.86 MB for images & PDFs.

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